What is Facility Maintenance?   

Facility maintenance refers to the people, processes, and platforms needed to get maximum utility from a commercial building. Its goal is to ensure the safety and smooth operation of a building while keeping it attractive. Facility maintenance practices include but are not limited to payroll, human services, building structure maintenance, light, fire safety, and more.

What Types of Buildings Need Facility Maintenance?

Facility maintenance relates to non-manufacturing commercial buildings and not residential buildings. Some of the most common ones are:

  • Offices
  • Hospitals, clinics, hospices
  • Schools and Universities
  • Restaurants
  • Hotels and resorts
  • Stadiums and concert halls 
  • Warehouses 
  • Commercial buildings
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Responsibilities of facilities managers

Facility maintenance workers are responsible for ensuring the functionality of relevant systems, boosting productivity, and finding ways to cut operational costs. Facility maintenance workers generally divide into managers, senior facility maintenance techs, and junior facility maintenance techs.

Technicians are responsible for several hands-on tasks, such as building walkthroughs, preventative maintenance, and repairs. On the other hand, facility managers take more strategic and operational tasks such as assisting clients and customers, constructing safety guidelines, risk assessment, cost, and maintaining safe, comfortable, and valuable environments for occupants to function. Facility managers' responsibilities vary depending on location, industry, and type of client.

All facility managers have specific responsibilities that are divided into hard and soft services. Some of these responsibilities are:

Hard services

  • Air conditioning
  • Lighting 
  • Fire safety
  • Plumbing and drainage
  • Building structure maintenance
  • Energy and water management
  • Escalator or Elevator maintenance
  • Decorative and refurbishment

Soft services

  • Cleaning
  • Parking lot(s)
  • Recycling
  • Printing
  • Space management
  • Grounds maintenance
  • Security
  • Pest control
  • Waste disposal
  • Catering
  • Information systems
  • Document management
  • Furniture and equipment
  • Reception services

What Is Facilities Maintenance Management Software?

Facility Maintenance Management Software is designed to help organizations unlock their management potential from a web-based dashboard. Allowing managers to track current projects like repairs and maintenance, plan for emergencies, update maintenance requests, and more. This management software helps save time and money by managing all facility aspects more efficiently and effectively.

The key benefits of a facility maintenance management software are:

  • Repair and maintenance management: the main benefit of facility management software is to facilitate submitting work orders, tracking their status, and securing completion.
  • Parts and supply management: this software saves money and ensures quality by helping select the best contractors for the facility.
  • Settlement and payment processing: allows contractors' invoices to be submitted online, validated against applicable taxes, and linked to accounting.
  • Asset management allows managers to easily access all equipment and its location, including work history and maintenance records.
  • Proposal management allows sending a request proposal to one or more contractors quickly.
  • Call center access allows 24/7 work order submission.
  • Contractor sourcing and management: Includes easily accessible contractor's data, w-9 forms, and insurance information.
  • Preventive and scheduled maintenance: you can easily schedule all necessary maintenance, including mandatory inspections.
  • Open and scalable architecture: a facility maintenance management software is easily adaptable to any company system updates or changes regardless of the platform.
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Why Choose McIntosh Services?

If you want to learn more or are ready to install facility maintenance management software, contact or call us today to schedule a visit from our team. At McIntosh Corporation, our trained service technicians are on call 24 hours a day, ready and equipped to handle your facility needs, keeping all operations running smoothly.